Answer: e) an ethical dilemma.
Explanation:An Ethical dilemma is a situation where a person is faced with two opposing options where one is a normal and appropriate thing to do while the other is concerned with ones Relationships.
Most managers are faced with Ethical dilemmas on a daily basis as they have to choose between Maintaining their friendships or strictly adhering to Ethical obligations and standards. Bob, the owner of Orthopedic Supply, is faced with an Ethical dilemma between sparing his friends and trusted friend and following Ethical standards.