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Why would you copy an individual instead of listing that name on the to line?
a.when the person is not directly involved in the message but has a need to know about it.
b.when the person is the subject of the message.
c.when the person is your manager.
d.when the person is manager of the recipient.

Respuesta :

daniacross214
When the person is not directly involved in the message but has a need to know about it.
TSB202
A. When the person is not directly involved in the message but has a need to know about it. Just got it right, I promise, it's good :)

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