One of the 10 strategic operating management decisions should not involve mass customization.
The information related to the operations management decisions is as follows:
- The operations management motive is to maximize the efficiency at the time when the goods and services should be generated so that the needs of the customer could be fulfilled.
- The operation decisions should include the decision that contains the strategic in nature that contains the long-term result and include more expense and commitment related to the resources.
- It involves the supply chain management, strategy related to the layout, the design related to the process & capacity, maintenance, etc
Therefore we can conclude that one of the 10 strategic operating management decisions should not involve mass customization.
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