Answer:
The correct answers are letters "B" and "C": You need to fire your receptionist; You need to convince your coworkers to adopt a new software program that they don’t understand.
Explanation:
Indirect communication is used when sensitive information must be transmitted. To avoid problems or negative reaction in the audience all the important details are left for the final part of the speech and the additional details of the main idea of what is going to be communicated is mentioned first.
Thus, it is best to use indirect communication while firing an employee or when implementing a complicated-to-use device within a company.