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One of the reasons why job performance should be defined only in terms of behaviors, and not in terms of results, is that results are:______A) less objective than behavior.B) a poor indicator of a firm's success.C) not as connected to the central concerns of managers.D) often influenced by factors that are beyond the employee's control.E) possible to interpret in a variety of ways, and thus are easily manipulated.

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jepessoa

Answer:

D) often influenced by factors that are beyond the employee's control.

Explanation:

When a company defines good or bad performance only based on results, it may not be seeing the whole picture. Sometimes results are influenced by factors that are beyond an employee's control.

For example, a client wants to buy a car but his credit score is so low that he cannot get a car loan. Or a manufacturer has excess inventories because their distributors' sales decreased due to an increase in gross margins.

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